Privacy Policy

 

At Instrowest, we recognize the importance of consumer privacy.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, company name or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, create a quotation, subscribe to a newsletter, use live chat or enter information on our site.

How do we use your information?

We may use the information we collect from you when in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We neither sell your data or give access to third parties.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user's preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's help menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled. It won't affect your ability to use our site however will make your site experience more less efficient and some features may not function properly. However, you will still be able to place orders.

Third-party disclosure,

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

The Fair Information Practices Principles form the backbone of privacy law in the Australia and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honour opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at admin@instrowest.com.au and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Instrowest Pty Ltd
Unit 3/12 Day Road Rockingham,
Western Australia 6168
admin@instrowest.com.au
(08) 9500 9120

Unit 3/12 Day Road
Rockingham Western Australia 6168
PO Box 2122 Rockingham
Western Australia 6168
(08) 9500 9120
0428 942 107
admin@instrowest.com.au

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